New Media Music Model: Music as a Service (MaaS)?

Sunday, July 27, 2008




The business of music has long been beholden to human technological capacity, particularly the ability to record and distribute performances on a large scale.  Since mainstream adoption of vinyl records, the value of music has increased exponentially with each advancement in distribution technology (i.e. cassettes, CDs, MP3).  But as artists have become dependent upon traditional studio recording, they have been forced to concede a significant amount of control to record companies that are driven purely by profit motive.



Humans have advanced tremendously since the early days of recorded music, and the prevailing technologies of today are in prime position to power the music business of tomorrow. Before the technology existed to record music and sell content as a physical product, the music business was necessarily a service industry: those in the music profession made their living performing, teaching, or writing commissioned compositions.  However, once music was transformed into a tangible product which could be sold, it became the lifeblood of the music business. (Kusek and Leonhard, 2005)



At least two rock legends understand the realities of the digital age. In a profile piece written by the New York Times on Peter Gabriel (right), former lead singer of Genesis and aspiring new media entrepreneur is quoted saying, “Technology has always shaped music, be it 78s, 45s, LPs or CDs, it changes the shape of the music. With downloading, the artistic change hasn’t really hit yet. But it’s turned the economic model on its head. The major record companies have some smart people looking at digital models. But the question is, will the people at the top be willing to turn the business upside down?”  



 David Byrne (left), formerly the front-man of the Talking Heads, laid out his ideas on the essence of music and how musicians should view the true value of their work in an edition of Wired Magazine early this year. To quote him,



"In the past, music was something you heard and experienced — it was as much a social event as a purely musical one. Before recording technology existed, you could not separate music from its social context. Epic songs and ballads, troubadours, courtly entertainments, church music, shamanic chants, pub sing-alongs, ceremonial music, military music, dance music — it was pretty much all tied to specific social functions. It was communal and often utilitarian. You couldn't take it home, copy it, sell it as a commodity (except as sheet music, but that's not music), or even hear it again. Music was an experience, intimately married to your life. You could pay to hear music, but after you did, it was over, gone — a memory."


While Byrne is lamenting the idea that music has become something typically bought and sold as a recorded commodity and not as a performance art, he himself sells CD's and DVD's of some of his live shows on his website. The basic message I take from Byrne is that music is meant to be experienced live, because only then is it truly appreciated and honored in its natural form.


Until recent developments in software and network capability, limitations of distribution technology have prevented live Internet streaming media from growing into a business that makes sense for performers and content owners.  However, what if every musical performance (concert) was broadcast live on the band's website with associated sponsors and targeted advertisements? Isn't that the same model used by artists and promoters to monetize live shows already?  What about making the video available for free post-live to those who attended the show, or even selling a digital copy to fans of that particular band through iTunes or Facebook? Sounds like the foundation of a new business model for the music industry...


Legal P2P Live Streaming Media



Peer-to-peer (P2P) file sharing and digital media formats have thrown a wrench in the previously undisturbed machinations of the major recording artists and the business model of the major record labels. "Millennials" (aka Generation Y) are younger and less familiar with the idea that music is an “intellectual property” protected against unauthorized distribution. Millennials prefer an open environment where copyrighted content is shared and enjoyed by all without restriction or the fear of becoming an example in an increasingly litigious marketplace.



P2P-powered file-sharing, and to a growing extent YouTube and similar video sharing websites, have created a vacuum in the music business for which artists and publishers ("rights holders") have instinctively turned to litigious remedies, rather than concentrating on innovation.  Musicians not exercising their legal options to recoup revenues from YouTube, which promises 50/50 revenue share with rights holders, have instead chosen to give Google some time to work out its internal monetization strategy before exploring legal options.



Avril Lavegne's (right) music video for hit single "Girlfriend" has largely been acknowledged as the most viewed video in YouTube's brief history and the first to top the 100m views plateau.  According to Avril's manager, Terry McBride, YouTube's own policies leave him to estimate that the 200m+ views generated by the young Canadian artist's copyrighted content through the video sharing portal entitle her to a check for about $2 million.  Needless to say, McBride doesn't expect this payday to be realized anytime soon, or anytime in the next 2-3 years at least. It also goes without saying, artists are going to increasingly view new media outlets and social networks like YouTube as more than simply viral promotional outlets, but rather as additional sources of revenue. 


When it became clear that the record industry is not afraid to take even teenagers to court for illegally downloading music from nefarious file-sharing sites, it also became clear to all a new vision for the future of the music business is long overdue.  These "illegal" web services (i.e. Napster) are powered by efficient P2P distribution software, which allow users to quickly and efficiently share media on the Internet, and unilaterally decided the laws protecting copyright were meant to be broken. Over a century since music shifted away from its core value as a pleasant experience for whom it was preformed, it seems as if the industry has come full circle and digital distribution has brought services back to the fore in terms of revenue streams for artists selling their "product" via the Internet.


Alas, SMV is founded on the calculation that it will be the very same technology which was once thought to spell the demise of the music industry, P2P multicasting, which will provide musicians their greatest opportunity since FM radio.  Distribution of high-quality digital video over broadband offers musicians in particular a tremendous amount of leverage in charting the course of their own futures, freeing them once and for all from their dependence on record companies and CD sales to make a living.



Music as a Service (MaaS) Model Emerging?



The major record labels have been living in denial of the coming digital revolution.  Artists have largely failed to take advantage of the current lapse in vision and obsession with traditional copyright and litigate strategies prevailing among executives at the major recording labels, but one artist has stepped upon the soapbox and assumed the role of evangelist-peacemaker: Peter Gabriel.  “I don’t believe in the death of the major record companies,” Mr. Gabriel says. “But as an artist, I’d love to see them reinvented as service companies.”



Very intriguing proposition Mr. Gabriel...


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WiMax will make you say WOW!

Sunday, July 20, 2008
The rapidly approaching launch of the much anticipated 4G international WiMax wireless internet service will change the way we all live unlike any innovation of the last 25 years. I am serious, and this video will make it clear why and how....

YouTube: most successful money-pit in history...

Wednesday, July 9, 2008
YouTube has been the biggest thing in online video since coming on the scene in 2006, with a current market share hovering between 75-85% month-to-month.  It isn't that hard to become the biggest thing in any web-based market when you have the full financial power of Google behind you, which is the fourth largest company on the planet and entirely liquid, but the YouTube team deserves credit considering the hundreds of competitors it has left in dust as the market grows. 



One might assume that YouTube is raking in cash, especially considering the $1.65 Billion Google paid to acquire it in 2007.



However, despite all of the advantages any Internet company could ever ask for, YouTube hasn't the foggiest idea how to make money off of their product.  Of even greater concern, everyone seems to think that they need to burn cash on a crappy product to keep pace with a market monopolized by a cash cow.  YouTube could never exist without Google behind it, but does that prevent anyone from rising to challenge Google in the online video space? 



Ever since launching in 2006, YouTube has inspired many to speculate on its potential as a revenue generating business.  Many have given the video platform high marks for potential, but all seem to arrive at the same dead end conclusion- no profitable model has yet been validated.



According to estimates from industry experts, YouTube distribution costs are at least $1 Million/day and growing as the demand for online video grows.   Financial reports from Google last year listed the company's revenues as "not material", which is significant considering the website consumes 3% of Google's $11.2 Billion in annual operating costs. This is not something that Google's shareholders will like to read, but it is about the only bad news coming out of the search giant so I doubt their share price will suffer too badly.



So what is Google to do with the most successful money-pit in history? If the words of Eric Schmidt, Google CEO, are any indication of what the company's YouTube strategy is, things don't look very good in Mountain View. "We have enough leverage that we have the leverage of time. We can invest for scale and not have to make money right now, he said. Hopefully our system and judgment is good enough if something is not going to pay out, we can change it."



In other words, "WE DON'T HAVE A GODDAMN CLUE WHAT TO DO!!"  Trust me, these are the most coherent comments from Dr. Schmidt I could find anywhere on how YouTube is going to monetize its massive video collection.



In another odd exchange on YouTube's strategy for generating revenue came on CNBC's Closing Bell between Schmidt and Maria Bartiromo;



BARTIROMO: Which is a huge priority, clearly. A lot of people feel like this is an amazing opportunity for you. So, as far as monetizing that business on YouTube, do you think that takes a year? Does it take the next five years? What's your time frame on that?



Dr. SCHMIDT: We believe the best products are coming out this year. And they're new products. They're not announced. They're not just putting in-line ads in the things that people are trying. But we have a number--and, of course, Google is an innovative place. The Yahoo! team are trying various new forms of advertising, ones which are much more participative, much more creative, much more--much more interesting in and of themselves. Google believes that advertising itself has value. The ads literally are valuable to consumers. Not just to the advertisers, but the consumers.


Google has another huge loss generator created by its poorly considered acquisition of YouTube- litigation. A long-running legal dispute with Viacom has potential to run Google in excess of $100m in legal fees, and this is not the first nor the last copyright infringement case Google's flawed online video strategy will create.



No matter how hard you look, nobody at Google can answer the $1.65B question!!  Shashi Seth, fomerly head of YouTube monetization, quit recently for a position with startup Cooliris, and even Founder Sergey Brin admits that the idea at this point in Google's video strategy, all that matters is the community, content is presumably going to fall in line eventually. Sadly, Google seems convinced that "YouTube + Ads = Holy Grail". Who are they kidding?





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